Cakes and cupcakes orders can be collected from our in-store address, KTea’s Tearoom & Bespoke Cakes, 27 Market Place, Leyburn, North Yorkshire DL8 5AS. The Tearoom is open 7 days per week from 9.30am to 5pm (Mon – Sat) 10am to 4pm (Sunday). Simply choose ‘collection’ as well as your preferred date and time when placing your order online.
Customers are required to provide a valid order confirmation number and sign a disclaimer note upon collection to confirm that your order has been received in good condition. Once collected, the responsibility for any damage through transportation lies with the customer.
Should for any reason an order not be collected in time, we will retain it for 24 hours to allow you sufficient time to call our customer service team on +44 (0)1969 622 900 to re-arrange a new time for collection. Please note that we do not offer refunds or replacements for orders that have not been collected within 24 hours after the agreed date and time.
Cakes By Courier
At KTea’s Tearoom & Bespoke Cakes we use a private courier delivery service which is available 7 days per week (except on bank holidays) between the hours of 10am and 6pm. Our delivery charge is £10.00. We deliver to a number of local postcodes but please check to make sure your address is covered. Please call our Customer Services department for further details on 01969 622 900.
“LIST OF POSTCODES RELATING TO ADDRESS IN CHART BELOW”
When placing an order for delivery, please be sure to provide a telephone number on which our driver can contact you or the recipient, should there be any problems in delivering the order. If for any reason no one is present to accept the delivery at the delivery address, we will take your order back to the KTea’s Tearoom and retain it for 24 hours. During this time you may call our Customer Service team on 01969 622 900 to request re-delivery at an additional charge or to arrange personal collection. Please read our Terms & Conditions for further information.
KTea’s Tearoom & Bespoke Cakes uses a private courier for all online orders within the local area.
The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address, but please note that extra documentation may be needed to comply with such orders. We shall not be liable for any delay in delivering the Goods, however caused.
PLEASE NOTE IT IS NOT VIABLE TO DELIVERY CAKES BY NATIONAL OR INTERNATIONAL COURIER. IF YOU LIVE OUTSIDE THE **** DELIVERY AREA PLEASE CONTACT THE SHOP FOR A PERSONALISED DELIVERY QUOTE OR YOU MAY NEED TO BE PREPARED TO COLLECTED YOUR CAKES.
Shipping Information & Charges:
|Leyburn and surrounding villages||Private Courier||£10.00 Flat rate|
|Catterick, Richmond and surrounding villages||Private Courier||£10.00 Flat rate|
|Aysgarth, West Burton and surrounding areas||Private Courier||£10.00 Flat rate|
|Bedale, Masham and surrounding villages||Private Courier||£10.00 Flat rate|
|Reeth and surrounding villages||Private Courier||£10.00 Flat rate|
|Bainbridge, Hawes and Surrounding Villages||Private Courier||£10.00 Flat rate + 50p per mile|
|Northallerton and surrounding villages||Private Courier||£10.00 Flat rate + 50p per mile|
|Darlington and surrounding villages||Private Courier||£10.00 Flat rate + 50p per mile|