Product Information

Freshly Baked Products

At KTea’s Tearoom & Bespoke Cakes, all our cakes, cupcakes and confectionery products are freshly baked and crafted by hand, each day.  As each and every item is as individual as the person who made it, slight variations from the original website image may occur.

Handling

When collecting cakes, please carry your purchase with the utmost care. Bags and boxes must be held upright and level at all times to avoid decorations from falling off a cake or a cupcake from toppling over. Please refrain from holding more than one bag in one hand as this will make the cakes tilt and slide towards the side of the cake box. We at KTea’s Tearoom & Bespoke Cakes cannot be held liable for damaged items once they have been handed over to the customer.
After leaving the premises, please transfer your fresh cakes into a cool room as soon as possible and keep them away from direct sunlight and heat sources. If transporting by car, place them onto a level, non-slip surface and avoid bumpy roads.

Storage & Shelf life

Unless stated otherwise, our cakes and cupcakes should be stored in a cool room and have the following shelf life from the day of purchase:

Cupcakes: up to 3 days

Layer Cakes: up to 4 days

Bespoke Fondant Covered Cakes: up to 7 days

However, for maximum taste and a soft moist texture we recommend that all our cakes should be enjoyed at room temperature and on the day of purchase.
Fresh, un-iced cakes and cupcakes with sugar decorations should be collected as close to the required event as possible as they should not be stored in the fridge for more than 2 hours. Sugar decorations can melt or collapse in cold, damp conditions.

Iced cakes should be stored at room temperature and in dry conditions. For shelf life information please refer to the cake care instructions provided with your purchase.

Dietary & Allergen Information

All our products are made in a kitchen that handles NUTS, GLUTEN, DAIRY, EGG and SOYA. A more detailed list of allergens can be found in the description of each product page on our online shop. If you are unsure, please don’t hesitate to contact our sales team on +44 (0)1969 622 900.